Frequently asked questions

What is a Virtual Assistant?

A virtual assistant is an independent contractor who provides administrative services to
clients while operating outside of the client's office. A virtual assistant typically operates
from a home-based office but can access the necessary planning documents, such as shared calendars, remotely. Most importantly, a Virtual Assistant is there to help your business run more smoothly – you delegate tasks and they are completed for you in a timely manner to a highly professional standard. Depending upon your needs a Virtual Assistant can be employed on a day to day or ad hoc basis.

If you are in need of administrative support, however aren’t in a position to hire a
permanent employee, then using a Virtual Assistant is your answer!

How does a Virtual Assistant work?

Virtual Assistants work remotely, with the technology of the internet and computers. A business owner can have the full support as if they ae sitting in the office.

Who can work with a VA?

Using a Virtual Assistant is a flexible solution, so suitable for all businesses at any stage of
their journey even start-ups. A virtual assistant only works when there is something to do,
this means it can be more cost effective then having an employee.

Why would I work with a Virtual Assistant, when I can do it myself?

Basically, it saves you time allowing you to delegate them repetitive tasks. Giving you
freedom to concentrate on jobs & your clients, which is important to your business.
Best thing is you get the support of a highly skilled individual, as and when you need help.

Are Virtual Assistants more expensive than an employee?

The benefits of hiring a Virtual Assistant against an employee, is you don’t have to pay a
salary just an hourly rate as and when you give your VA work. There are massive cost savings to be made on the following: -

1. Recruitment Cost
2. Sick & Holiday Pay
3. Tax & National Insurance
4. Office Space
5. Furniture
6. Computer & Software Licences
7. Training

What kind of work does a VA do?

A Virtual Assistant does many things a Personal Assistant or Office Administrator would do;
however, they don’t need to be based in an office.
Tasks that can be outsourced to Westbury Admin Services include: -

1. Administration
2. Data Entry
3. Typing
4. Proof Reading
5. Research
6. Social Media / Email / Diary Management
7. Recruitment
8. Lifestyle Management Our capabilities are not limited to these services, for a full breakdown of services I offer
please visit my services page.
Any services offered through Westbury Admin Services are based on years of experience, I
am highly motivated and will complete any work in a timely and professional manner.

What hours do you work?

Business hours are Monday to Friday 10am till 5.30pm, I am available outside of these hours
on request. I can be flexible to yours needs, but you can contact me via email 24/7.

Can I meet my VA?

I work fully remote so all consultations are on the phone or via video call, at your arranged
appointment time. All updates will be either weekly or monthly conducted by a phone call or
video call.

What experience do you have?

I have over 25yrs of administration experience, working within in different sectors of a
business. Read more….

I have never outsourced before; will you be able to help me?

Yes of course, I take time to understand you and your business and the support you need.

Do I have to commit to a VA for a long period of time?

Westbury Admin Services offer a ‘Pay as You Go’ option, which gives you the flexibility that if
you need work doing it can be a minimum of 1 hour.

If your looking for ongoing support we also have retainer packages available.

Will my information remain confidential?

Client confidentially is taken very seriously; your data is safe. We never sell, give, rent or
otherwise your information to anyone else.

I would like some support what do I do next?

The best place to start is by contacting Westbury Admin Services, we will book you in for
your free 30minute consultation call.

If you have any further questions that are not answered above, then feel free to contact us on

01252 279221 or info@westburyadmin.co.uk